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Customers' Reviews about SiteGround Services
Larry Arnold, www.websbylarry.com
As a user of Siteground.com for just one year, I have, like others, had occasion to request assistance, and in each and every case, the service provide by Siteground.com has been exemplary excellent with both the live chat and e-mail response.
David Block MD, www.roadewarrior.com
I already have an account with SiteGround, and I was looking for information about starting another account in order to have my own blog.
I began a live chat to ask about transferring my domain over to you. Your sales rep immediately asked me to hold, and very politely told me he was transferring me to a "senior sales representative." I didn't get his/her
name, but that person should be thanked - it made me feel great to have a "senior" person on my case. Then, Kristina came on line and was extremely helpful. I needed a bit more information at my end before switching, and we hung up. She then sent me an email. This extra follow-up now REALLY makes me feel like a valued customer. Plus, Kristina writes grammatically and carefully, so she presents that professional image that makes me - a scared neophyte - feel more secure.
I consult in business (health care) and have another business: when I see somebody like Kristina who goes that extra mile, I tell my clients. You should be glad to have her. Regards.
I began a live chat to ask about transferring my domain over to you. Your sales rep immediately asked me to hold, and very politely told me he was transferring me to a "senior sales representative." I didn't get his/her
name, but that person should be thanked - it made me feel great to have a "senior" person on my case. Then, Kristina came on line and was extremely helpful. I needed a bit more information at my end before switching, and we hung up. She then sent me an email. This extra follow-up now REALLY makes me feel like a valued customer. Plus, Kristina writes grammatically and carefully, so she presents that professional image that makes me - a scared neophyte - feel more secure.
I consult in business (health care) and have another business: when I see somebody like Kristina who goes that extra mile, I tell my clients. You should be glad to have her. Regards.
Stefan Ekman
I have been trying out a few different hosting solutions over the last few years and I just felt that I had to write to you and say siteground.com is by far the best hosting service I have came across. Prices, information on the site, and the control panel is all brilliant. Installed phpNuke via the CP with no hassle and speed to the site seem to be very good as well.
Johnathan Chamberlain
I sent in a help desk ticket about my site being unavailable/very slow due to an overloaded server. Five minutes after sending in that ticket, a technician responded stating the problem very clearly, and said that they would do their best to try to fix the problem. About 5 minutes after, my Websites pages started loading faster. That's what I call fast service.
Thank You again SiteGround for your great service.
Keep up the good work.
Thank You again SiteGround for your great service.
Keep up the good work.
Xavier Heady
I have to say that SiteGround has the friendliest and fastest support and sales of any of my prior and current web hosting providers!